Russi Modi

Russi Modi, Chairman, Tata Steel, was holding a weekly meeting with tata steel staff at a football ground in Jamshedpur. A worker took up an issue. He said the Quality and hygiene of toilets for workers is very bad. Whereas, he pointed out that the cleanliness and hygiene of Executive toilets 🚽are always very good. Russi asked his top executive how much time he needs to set it right. He said a month. Russi said "I would rather do it in a day. Send me a carpenter."🙂 Next day, when the carpenter came, he ordered the sign boards to be swapped! The sign board on the "workers" toilet was changed to "Executives" and Executive toilet to "Workers". Russi then gave instructions to change it back every fortnight! The quality of both toilets became same in 3 days. A solution that was immediate and lasting both! 😊 *Debriefing of this Story* As a leader, it's your job to listen to the problem patiently but implement the solution quickly. And also, always keep finding new ways to solve the problem quickly. The moment you get this mindset, your path from normal leadership to the great leadership like Russi Modi begins.